This Bag Holds a Lifesaver

Just some feedback on First Aid Training. All the boys could not rate you high enough for the course. They said the facilitator was amazing, knowledgeable and made learning enjoyable. Thanks again and will be touch in two years for their refreshers.

Our staff feedback on the course and the trainer's training style has been received positively by all the attendees. Our owner/operator was so impressed that he has requested for her to return for any further training that we may need.

First Aid Training got underway when a member of the public who came into the store had a medical event. I asked your trainer if she could come down and give us a hand. What an amazing lady; she was professional, sympathetic and calm and helped us look after the man wonderfully until the ambulance arrived 3/4 hour later? I recommend Heart Saver as a training provider as they are amazing to deal with, from booking courses (very accommodating) as you can imagine we are a very busy place, right through to receiving the certificates for our staff. So from all of us here a huge thank you for your support and outstanding service.

We just really wanted to say 1. The price on the AED was by far the best we've found 2. The website was very clear and the pictures and words were great when confirming our selection 3. The communication was great and products were well received Thanks so much for allowing us to do business with you

All staff really enjoyed the course. Good overview of different scenarios. Well-presented and your trainer was lovely and calm. Laughed heaps. New techniques were very interesting, especially to see changes from previous years ie. choking.

It was a great training session – very informative and a lot of fun – we were really impressed with our instructor.

The instructor was engaging, knowledgeable and made the participants feel relaxed. Great course. The online course was great, they loved that you were able to spread the learning out over a few days to complete it in your own time. Roleplay scenarios were active and informative. They also found it easy to follow and understand.

The instructor was great, friendly and we enjoyed his calm friendly approach. The online course was great - we liked doing the modules in our own time and then having a half day practical. The on-site practical training and scenarios were fun.

Thanks for coming out to Rosewood today to train our staff in the use of the Defibrillator and CPR. This was a great training session and left staff feeling confident if they would ever have to utilise this training in a real situation.

The training we received was fantastic. It was informative, comprehensive and very thorough. The trainer made the experience fun, and entertaining, but at the same time the serious nature of the topics was clear. We all really enjoyed our training session, and came away confident in using an AED, and administering CPR.

I just wanted to get in touch and give a big rave about your trainer. She was amazing and everyone really enjoyed her style of teaching. Her stories and knowledge kept everyone captivated throughout the course. No-one looked like they were going to nod off!

I am very greatful and appreciate the great, helpful service you and your team have provided us. The defib arrived yesterday morning... I was surprised. It's a long time since I have received such efficient and quick responses. Thank you!

Thank you for your comms this morning – your tech has just been and completed our service check and replaced the battery and pads unit. Fabulous service from a fabulous guy – helpful, knowledgeable, and extremely obliging – awesome to have visitors on our site like him. Thanks again – top-notch service!!

Can I just pass on that Mark, our instructor, was outstanding? Knowledgeable, friendly humorous and very efficient. We are thrilled. I have passed on our recommendation to 2 other schools who would like to use you.

Thanks for the first aid course last night. Very impressed with the online component and the delivery in school. Great work!

Our AEDs we got in 2020 are still going strong! The current staff who have AEDs love that they are small, compact and easily portable – luckily we haven’t had to use them as yet!

From the Wet and Forget team, Mark was fantastic. Best first aid course I have been on. (I have been on many). His field experience and knowledge of live events the dos and don’ts were outstanding. He was very clever in getting the staff involved doing CPR. Fastest 1 hour at a First Aid course ever, enjoyable, interesting, and left with great knowledge and confidence in performing CPR and using the defibrillator. Please pass our comments on to Mark, a great asset to your company. Will request him on the next occasion.

I have saved a life with this device, and I am forever grateful that I had it at the time.

The staff are very knowledgable, professional and friendly. We wouldn't deal any other company.

As a family business, it is important to us that we have all the safety measures in place at our work site in order to care for anything that may or could happen as far as health and safety goes. Heart Saver has made this incredibly easy for us by coming in and checking our equipment, training us on how to use the equipment and checking and maintaining it. Their communication and notification are excellent. I highly recommend them. Thank you, Heart Saver.

Great communication and well-organised service. Good to know our AEDs are kept up-to-date and working for any future emergencies.

Thank goodness for Heart Saver. If it wasn't for the presence of their defibrillator then one of our members would have certainly passed away in 2021.

Being a community-based Early Childhood Centre, we felt it was important for the local community to have access to a 24-hour AED unit, as well as our children and the local schools. Heart Saver couldn't have been more helpful, and the service we received was second to none. We couldn't recommend them highly enough.

Heart Saver is always reliable and responds to enquiries. Very happy with the training and service. Always friendly. Keep up the good work.

Heart Saver has been our "go to" company whenever we require AED parts or new equipment. The annual service is thorough and gives us peace of mind that we will be competent in an emergency.